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How can the Free Edition be converted to the Professional Edition or the Enterprise Edition?
Can I convert the registration code for the Enterprise Edition to that for the Professional Edition, or vice versa?
I have purchased a registration code. Can it be used on multiple servers?
Why is my email rejected? Or why can't the email reach the receiver?
After running for a long time, why does the server slow down?
How could I insert a login entry of Zolsoft Office Server on my Web site?
Zolsoft Office Server does not have the language I need. Can I translate it into my own language?
What should I do if I want to backup an important workgroup folder regularly?
How to ensure data security on the server?
Why can't I link to Zolsoft Office Server in Web mode or Client mode after the number of users increases?
Why can't a service be started?
   
   
How can the Free Edition be converted to the Professional Edition or the Enterprise Edition?
 
  • Uninstall Zolsoft Office Server.
  • The uninstall program will keep your database folder and user folders.
  • Install the edition you need. Zolsoft Office Server can automatically find the original database and user folders.
Can I convert the registration code for the Enterprise Edition to that for the Professional Edition, or vice versa?
      No. You can not change a registration code purchased for one edition to one for another edition. So before making a decision to buy a license for the Professional Edition or for the Enterprise Edition, please consider the number of the users in your company now and in the coming future.
I have purchased a registration code. Can it be used on multiple servers?
      According to Software License Agreement, we do not allow one registration code to be used on multiple servers. If you want to install Zolsoft Office Server on multiple servers, please buy corresponding number of the registration codes.
Why is my email rejected? Or why can't the email reach the receiver?
  Possible reasons:
  • The IP address must be an IP address on the Internet.
  • Please contact your Internet Service Provider (ISP) to reverse lookup the IP address to your SMTP domain name. This is because many mail servers, for example, www.aol.com, identify spam by a reverse lookup system.
  • Many mail servers use the spam host blocklist provided by http://www.spamhaus.org to filter junk mails. If your IP address is on the blocklist, please request removal from the list.
  • Many mail servers refuse to accept large messages. Make sure your email is less than 10 MB in size.
After running for a long time, why does the server slow down?
      Usually there are many programs and services running at the same time on the server. This is especially true when multiple users are using it simultaneously. As a result, large System Resources will be occupied. In this case the following two methods can be considered:
    A. Shut down the services (e.g. the Client service) you don't need.
    B. Add a task in the Tasks list of Zolsoft Office Serve to restart your computer regularly.
How could I insert a login entry of Zolsoft Office Server on my Web site?
 

Please insert the following script into your Web page:

<form id="form1" name="form1" method="post" action="http://www.yourdomain.com/main.htm">
<p>User ID:
<input type="text" name="UserID" id="UserID" />
</p>
<p>Password:
<input type="password" name="Password" id="Password" />
</p>
<p>
<input type="submit" name="button" id="button" value="submit" />
</p>
</form>
Or link to:
    http://www.yourdomain.com/index.htm?UserID=YourUserID&Password=YourPassword
Zolsoft Office Server does not have the language I need. Can I translate it into my own language?
 

    Zolsoft Office Server has an open language interface. Adding new languages is permitted. Here is the procedure:

  • Find the file LangFiles.ini in the Languages folder. Add a section in it, where you specify the name of your language and the name of its language file.
  • Duplicate a language file in the Languages folder and change the new file name to that for your language. Then translate all the strings after the Equal Signs (=) into your language.
  • If you add a new language, please send its language file to us.
What should I do if I want to backup an important workgroup folder regularly?
      Zolsoft Office Server supports regular backup. Please add a backup task in the task list. In this task you can copy a folder to a new location at a specified time regularly.
How to ensure data security on the server?
      To ensure data security, you must take the following measures:
  • Shut down all the services that you do not need (such as the FTP service).
  • Don't give too many permissions to your users. For example, you can hold the modify permission.
  • Forbid access to important workgroups from some services, for example, from FTP.
Why can't I link to Zolsoft Office Server in Web mode or Client mode after the number of users increases?
      Windows XP has a limit on the maximum number of concurrent half-open connections. If the operating system on your server is Windows XP, please download the following small tool and change the number of connections to 512 or higher.

    EvID4226Patch.zip
Why can't a service be started?
      Check your computer and see if another server program is using the same port of this Office Server service. If yes, change the port number of this program or that of Zolsoft Office Server.
   
   
 
 
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